Find out why our customers love using Optima

From the first enquiry phone call to the finished job – every aspect and detail of dealing with Optima was first class. Their engineers – especially Tom is very polite, efficient, tidy and work to a very high standard. It was an absolute pleasure having them working in the house.
Optima set a very high bar with regards to customer service and workmanship that few companies can reach. I would recommend that anyone considering a boiler replacement should not go ahead unless they have contacted Optima – we will definitely be recommending them and they certainly deserve their “Which” recommended status!

Darren, Milton Keynes

I cannot rate Optima high enough. The service, the immaculate turn out and the amazing job done, which was above and beyond what I asked for, made me more heartened after the terrible service from other companies such as A Shade Greener and other local gas service companies. I cannot rate them highly enough. If you want a boiler fitted etc the price is right and the service is fantastic.

Gail, Milton Keynes

Tom, Richard and Harry have just completed a boiler replacement for us and we would have no hesitation in recommending them. They arrived on time, were very professional and left everywhere clean and tidy over the three days they were here. We have a very light cream carpet and each day this was covered with a waterproof film and on top of that clean dust sheets, all of which were taken up at the end of the day’s work. Very professional and competitive.

Lee, Milton Keynes

I have to say that our overall experience with Optima was above and beyond what I expected. The engineer that fitted our boiler did everything in his power to carry out our wishes. From having our quote carried out to the completion and signing off, the staff were always polite and courteous and our property was respected. Every minute detail seen too. Plus the boiler it self is fantastic. Great choice. Thank you Optima for making it a positive experience. Would recommend you to all.

Vicky, Milton Keynes

From Andy who came to quote, to the two lads who installed my new boiler, I would have no hesitation in recommending Optima.They were all extremely courteous, and worked in a neat, tidy and professional manner. Very impressed.

Jean, Milton Keynes

Very well informed and friendly team who worked in an efficient manner leaving everything as they found it – clean and tidy. A friendly, cheerful bunch of lads.

Jackie, Milton Keynes

Great experience with Optima. The service was professional, Tom – our engineer – was a delight and he took the time to explain how the system worked in detail before he left. Would definitely recommend Optima to anyone looking for a friendly and reliable gas engineer.

Julie, Milton Keynes

The Optima team consisting of Tom, Tate and Harry were very hard working and professional and a pleasure to have around. They were always polite and willing to make slight adjustments to meet our needs wherever possible. They always left everything clean and tidy when they finished for the day. They offered more choice in the size of radiators so that they matched the size of the ones taken out. They did an excellent job of the external finishes where the new flue was fitted and the old one was removed. I would highly recommend Optima and their workforce.

Mrs Mason, Milton Keynes

Was offered date and time to suit my requirement. Engineer turned up promptly on time and was courteous and friendly. Service carried out very efficiently. Any queries I had were answered without hesitation. Would certainly recommend Optima.

Mike, Bedford


Tate, Heating Engineer

Very polite Gent arrived, no pushy sales but did let me know about things that needed doing without HARD Sell.

Alexander, Milton Keynes

Andy installed a boiler for me and I was very happy with the work. No complaints at all.

Miah, Bedfordshire

Andy and Tom installed a boiler and the new pipework for me and I was extremely pleased with the work. It was completed in one day and they were very professional and efficient. I can’t fault the customer service at all and have already recommended them.

M, Buckinghamshire


Tom, Gas Engineer

Harry and Tom removed a boiler, installed a new combi boiler, inserted a flume, a new control system and a few other jobs for me. I was absolutely happy with the work and it was the smoothest piece of work I’ve ever had done! They were really professional and always kept in touch. No complaints whatsoever.

Anonymous, Buckingham

Replaced my old inefficient back boiler with a brand spanking new one. Even updated the thermostat so I can use my phone. Clean courteous and friendly. The most professional installation. And my house is tidier now than it was before.

Dave, Milton Keynes


Harry, Gas Engineer

They fitted a new boiler, repositioned the flue and put in new heating controls in less than a day. Did a very good job – were friendly and efficient, and were careful to keep the house clean. I would definitely recommend them.

Adrian, Milton Keynes

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4 Mill Square
Featherstone Road
Wolverton Mill
Milton Keynes
MK12 5ZD
01908 442100

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